Privacy Policy

1. Introduction

Welcome to Pixel Caribbean ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website pixelcaribbean.com or use our services.

2. Information We Collect

2.1 Information You Share With Us

When you reach out to us or use our services, you may choose to provide:

• Contact Details: Your name, email, and phone number so we can respond to your inquiries
• Project Details: Information about what you're looking to build or improve
• Messages: Any questions or information you send through our contact forms
• Account Info: For clients using our portal - securely encrypted login credentials

2.2 Basic Technical Information

Like most websites, we collect basic technical information to ensure our site works properly and to improve your experience:

• Essential Cookies: Small files that help our website remember your preferences and keep you logged in
• Basic Analytics: Which pages are most helpful to visitors, so we can improve our content

We don't track your personal browsing habits, sell your data, or use invasive tracking. We simply want to make sure our website works well for you.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To deliver web design, development, and related services you request
• Communication: To respond to inquiries, send quotes, and provide project updates
• Improve Services: To analyze usage patterns and enhance our website and services
• Security: To protect against fraud, unauthorized access, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send newsletters and promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and maintaining our website
• Processing payments
• Sending emails
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Restricted access to personal data
• Secure Storage: Encrypted databases and secure servers
• Regular Audits: Security assessments and vulnerability testing

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your personal data for specific purposes
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [email protected]

7. Cookies

We use a minimal number of cookies to make our website work properly:

7.1 What Cookies We Use

• Login Cookies: Keep you logged in to your client portal (if you have one)
• Preference Cookies: Remember your choices like language or theme preferences

That's it! We don't use advertising cookies or complex tracking systems. We believe in keeping things simple and respecting your privacy.

7.2 Managing Cookies

You can clear cookies anytime through your browser settings. If you disable cookies, some features like staying logged in won't work, but you can still browse our site.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

14. Your Consent

By using our website and services, you consent to this privacy policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.